IT, operations, and software support for small business, nonprofits, and utility operators across Southern Alberta. Managed services, Microsoft 365, Google Workspace, cybersecurity, and specialized utility systems.
From cloud setup to daily support, we cover the technology side of running your business so your team can focus on their work.
Predictable monthly pricing. Proactive monitoring. Priority response. Problems fixed before you notice them.
Licensing, setup, administration, and ongoing support. Preferred partner reseller through Sherweb. Email, Teams, SharePoint, and OneDrive all handled.
Setup, administration, and day‑to‑day support. Registered nonprofits qualify for Google's free nonprofit tier. We handle the full onboarding.
Endpoint protection, email security, and practical security training for staff. Also: incident response when something has already gone wrong.
Organized operations. Simpler systems. Stronger day‑to‑day.
We also help businesses improve efficiency through better workflows, custom systems, and clear, organized processes. So your team can focus on what matters most.
Review and improve internal processes. Identify bottlenecks and build structure that supports smoother operations.
Clear standard operating procedures, digitized company manuals, and onboarding resources your team will actually use.
ERP setup and rollout. Case management platforms for nonprofits and PDD. Google Workspace administration. Complex software onboarding.
Email alerts, automated notifications, smarter reports, and better internal communication. Less manual work, fewer dropped balls.
Redesign forms, reports, and internal documents. Brand kits, Canva templates, signage, and health and safety documentation.
Custom spreadsheets and tracking systems for operations, reporting, and organization. Data structured for clarity and ease of use.
Embedded support for gas, electric, and water utilities. We work alongside your admin and management team on billing cycles, field systems, compliance, and day-to-day office operations.
Help your GM and board prepare reports, presentations, and strategic documents. We also introduce practical AI tools that save leadership time on communication, analysis, and planning.
Running proper IT and operations internally means hiring a systems admin, a help desk tech, a security specialist, and someone who actually knows the software your business runs on. For most small businesses and nonprofits, that's not realistic.
We cover all of it. One practice, full‑service expertise, at a fraction of the cost of building a team.
Deep roots in Southern Alberta. Taber, Lethbridge, Coaldale, and surrounding communities.
Real experience supporting nonprofits across Southern Alberta, including Lethbridge and Medicine Hat.
Preferred‑tier reseller. Setup, migrations, admin, and long‑term management.
Including free tier setup for registered nonprofits. Full admin support either way.
We price for the relationship, not the transaction. Most business clients choose managed services because it costs less than paying hourly every time something goes wrong.
Monthly plans with predictable pricing and priority response. Covers day‑to‑day support plus proactive work to prevent problems. Sized to your team and scope.
One‑time engagements like office moves, cloud migrations, new system deployments, or infrastructure builds. One price, one timeline, one accountable team.
For urgent work or one‑off needs. Subject to availability. Managed services clients always get scheduling priority.
Service area
29+ five‑star reviews across Google and Facebook. Here are a few.
I'm the Executive Director for a nonprofit here in Southern Alberta. We hired Infomatrix after seeing their work at another organization in the area. They worked within our budget and time frame without issue and were extremely patient and professional when staff asked questions during the onboarding process. We are very happy with our decision to bring them on for our long term IT support and remote office access.
Highly recommended. Joshua was prompt to respond, was very accommodating for scheduling, and resolved our tech issues in less than a day. Professional, high quality, and courteous service.
Infomatrix does an amazing job. Always there when you need them and they go above and beyond every time. Could not ask for better IT support.
Josh at Infomatrix was very responsive in helping me with some computer issues. He got me back up and running quickly and I'll be contacting him in the future with any other IT issues.
Send us a message or call directly. For urgent issues, the phone is always fastest.