One side handles IT and infrastructure. The other covers operations and systems. Together, we cover the full range of what most organizations need to run smoothly, without the overhead of building an internal team.
Infomatrix started with a background you might not expect. Our founder holds a Bachelor of Social Work from the University of Calgary, not a computer science degree. That foundation in understanding people, organizations, and how systems actually work turned out to be the perfect setup for IT consulting. The technical skills came through hands-on experience, starting with helping an organization transition from paper-based case management to digital systems over a decade ago.
Since then, the practice has grown across a wide range of industries: oil and gas, healthcare, homecare, pharmacy, persons with disabilities services, and natural gas distribution. That cross-sector experience is what makes us generalists who can actually go deep. We've managed everything from MS365 migrations to ERP rollouts to cybersecurity incident response, often for clients who had no internal IT at all.
Today, the practice covers both IT and operations. One side handles infrastructure, cloud platforms, cybersecurity, and the technical work. The other covers workflow design, documentation, administrative support, and the organizational side of running a business. Together, we handle the full range of what most small businesses, nonprofits, and utility operators need to run smoothly.
Home office in Barnwell, with most of our day-to-day work across Taber, Lethbridge, Coaldale, and surrounding communities. Most clients are on managed services plans. We also take on projects and one-time work when the fit is right.
Our founder was interviewed about IT consulting careers by a local high school student. Read the interview →
Our deepest client relationships aren't vendor contracts. They're embedded partnerships where we operate as part of the team. We know the staff, the systems, the seasonal workflows, and the politics of the boardroom.
One of our utility clients started with a server and networking project. We stayed, learned their full technology stack, and eventually they brought on a second consultant from our practice to cover operations and admin full time. Their GM highlights our work in her AGM report to the membership.
That's the kind of relationship we build. Not a help desk you call when something breaks. A practice that grows with your organization.
Most providers do one or the other. We cover both sides under one practice.
Google Workspace free tier, board support, and real experience with PDD and case management platforms.
Itron, GasMicro, Masterlink. Hands-on experience with the systems most IT providers won't touch.
Board reports, AGM prep, AI tools for planning and communication. We work at the leadership level, not just the help desk.
Service area
29+ five‑star reviews across Google and Facebook. Here they are.
I'm the Executive Director for a nonprofit here in Southern Alberta. We hired Infomatrix after seeing their work at another organization in the area. They worked within our budget and time frame without issue and were extremely patient and professional when staff asked questions during the onboarding process. We are very happy with our decision to bring them on for our long term IT support and remote office access.
My computer was compromised and I had to change everything. Joshua was recommended to me, and I won't go anywhere else. He was absolutely fabulous and extremely helpful during a stressful time.
Fast service and super helpful. Josh has helped us with two laptops in the past month and he is always friendly, happy to help, and offers quick turn around times. He gives us options and helps us make an educated decision.
Highly recommended. Joshua was prompt to respond, was very accommodating for scheduling, and resolved our tech issues in less than a day. Professional, high quality, and courteous service.
Excellent service, fast and helpful. My computer processor was ready to crash. Joshua evaluated my need for upgrade, picked one up for me, and set it up with all my programs within a day and a half. Very pleased.
Josh at Infomatrix was very responsive in helping me with some computer issues. He got me back up and running quickly and I'll be contacting him in the future with any other IT issues.
Super knowledgeable and extremely quick turnaround. Would definitely recommend to anyone looking for IT help in the Taber area.
Very professional and knowledgeable. Fixed my issue quickly and explained everything clearly. Would definitely recommend.
Great service. Very quick response and resolved the issue the same day. Highly recommend for any IT needs.
Infomatrix does an amazing job. Always there when you need them and they go above and beyond every time. Could not ask for better IT support.
Send us a message or call directly. For urgent issues, the phone is always fastest.